Privacy Policy

Effective Date: September 29, 2025
Last Updated: September 29, 2025

Elite Excavation & Septic, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or engage with our services. Please read this Privacy Policy carefully. By using our Site or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

• Contact Information: Such as your name, phone number, email address, and physical address when you fill out our contact form, request a quote, or communicate with us.

• Service Details: Information about your property, project needs, or service requests (e.g., septic installation or repair details).

• Payment Information: If applicable, we may collect limited billing information for invoicing and service payment purposes.

1.2 Automatically Collected Information

When you access our Site, we may automatically collect:

• Log Data: IP address, browser type, operating system, and device information.

• Usage Data: Pages you visit, time spent on our Site, and referring websites.

• Cookies & Tracking Technologies: We may use cookies and similar technologies to enhance your browsing experience and improve our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide septic installation, repair, and excavation services.

• To communicate with you regarding appointments, service inquiries, and project updates.

• To respond to customer service requests and inquiries.

• To send invoices, process payments, and maintain accurate financial records.

• To improve our website functionality, customer experience, and service offerings.

• To comply with applicable laws, regulations, and licensing requirements.

• To protect our business, prevent fraud, and enforce our agreements.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted contractors, vendors, or technology providers who assist us in delivering services or maintaining our website.

• Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests, subpoenas, or court orders.

• Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law, regulation, or licensing standards.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access & Portability: You may request access to the personal information we hold about you.

• Correction: You may request that we update or correct inaccurate information.

• Deletion: You may request deletion of your personal information, subject to legal or business record-keeping obligations.

• Opt-Out: You may opt out of receiving promotional communications at any time by contacting us.

7. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and other tracking technologies. You can control cookies through your browser settings; however, disabling them may affect the functionality of the Site.

8. Third-Party Links

Our website may contain links to external sites (e.g., payment processors, partners, or social media platforms). We are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies separately.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If we discover that we have inadvertently collected personal data from a child under 18, we will promptly delete it.

10. Accessibility

We are committed to ensuring our Privacy Policy and website are accessible to all users. If you encounter any accessibility issues, please contact us directly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Elite Excavation & Septic, LLC
📍 Carrollton, GA
📞 770-262-0491
📧 elite.excavationseptic@gmail.com